Terms of Service
Important terms and conditions governing your use of TicketFlow platform and services.
Acceptance of Terms
By using TicketFlow, you agree to these terms
Important Notice
By accessing and using TicketFlow, you accept and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our service.
These Terms of Service govern your use of TicketFlow's platform, services, and applications. We may update these terms from time to time, and your continued use of our service constitutes acceptance of any changes.
Description of Service
What TicketFlow provides to users
Event Creation
Create and customize events
Ticket Sales
Sell tickets online securely
Analytics
Track performance metrics
Payment Processing
Secure payment handling
Mobile Apps
iOS and Android applications
Marketing Tools
Promote your events
Attendee Management
Manage registrations
Integrations
Connect with other platforms
User Accounts
Account creation and management requirements
Account Requirements
Your Responsibilities
- You are responsible for all activities under your account
- Keep your login credentials secure and confidential
- Notify us immediately of unauthorized access
- Comply with all applicable laws and regulations
Payments & Refunds
How payments and refunds are processed
Payment Processing
Secure Processing
All payments encrypted and PCI compliant
Multiple Methods
Credit cards, debit cards, digital wallets
Instant Confirmation
Immediate payment confirmation
Transaction Fees
2.9% + $0.30 per transaction
Refund Policy
Event organizers set their own refund policies. Refunds are processed within 3-5 business days when approved by the organizer. TicketFlow service fees are non-refundable.
Prohibited Activities
Activities not allowed on our platform
Consequences
Violations may result in account suspension, event removal, payment holds, or legal action. We reserve the right to investigate and take appropriate action for any prohibited activities.
Limitation of Liability
Important disclaimers and limitations
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service
Event Responsibility
Event organizers are solely responsible for their events and content
Third-Party Services
We are not liable for issues with integrated third-party services
Data Loss
While we backup data regularly, users should maintain their own backups
Questions about our Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us.
Contact Legal Team